In today’s hustle and bustle, always-on-the-go lifestyles,
it’s no surprise that people are always looking to get things done more
quickly.
As corporate dental practices continue to pop up in the most
convenient of places, it’s important that our patients (and potential
patients!) understand just what sets us apart.
But don’t take our word for it; here’s what our patients who
have visited corporate offices have to say:
·
“I scheduled an appointment for a cleaning, but
waited almost two hours before I was even seated! The worst part? The same
thing happened to my husband a few days later.”
·
“Every visit there’s a new doctor. I feel like
treatment is always changing and I don’t even know the person digging around in
my mouth.”
·
“When scheduling I’ve had to call repeatedly and
leave messages. When they do answer or call back, their hours are so limited
that it’s difficult to schedule. I don’t know what would happen in a true
dental emergency!”
·
“The staff rarely make me feel like I’m more
than a number. I imagine their turnover is high because it always seems like
there’s someone new and not quite trained.”
·
“I just had a crown done a few months ago and
it’s already giving me issues. I was told there’s nothing that they can do and
the crown will need to be redone – at full price!”
Here’s how we’re different:
·
We value our patients’ time. We do not double
book and rarely do patients even find themselves with time to take a seat in
our reception area.
·
Dr. Gardner has proudly served Montgomery County
for 27 years. He and Dr. Romeo consider their patients extended family and
enjoy hearing and learning about their personal lives. Continuity of treatment
is incredibly important to both of them.
·
All patients are given the doctors’ personal
cell phone numbers in the event of any emergency. In addition, our phones are
answered 24/7 by a friendly team member, not an answering service. Call by 12
pm and you’ll be seen for a dental emergency the same day – guaranteed! We also
proudly offer early morning and late afternoon appointments to accommodate even
the most complicated of schedules.
·
We pride ourselves on our customer service. It
is the goal of each team member to over deliver and make sure that our patients
have an exceptional experience in our office. We don’t take hiring lightly –
all of our team members are cross-trained to better serve you!
·
Our doctors stand behind their work. So much so
that as long as patients maintain their regular cleanings, work is Waran’teeth’ed
a minimum of five years!
For more information please visit us at www.drtimgardner.com
To schedule your reservation please give our office at 936-585-4353
